For your guidance, please see our full list of clinic office policies at your convenience.
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CANCELLATIONS-NO SHOWS-RESCHEDULING.
Please provide us with at least 24 hours’ notice of appointment cancellations or rescheduling. This allows us to offer your spot to someone on the waitlist. You will be financially responsible for appointments not canceled or rescheduled with appropriate advance notice, although consideration can sometimes be given for circumstances truly beyond your control.
We generally will not offer to reschedule late cancellations or no-shows for the initial evaluation session. Patients who cancel less than 24 hours before an appointment, or fail to attend their visit, will be charged a $60 no-show or late cancellation fee.
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APPOINTMENTS THAT BEGIN LATE.
If our appointment begins late because you arrived late, the session will end at the time it normally would have ended. This is so that other patients may stay on schedule. If we begin late because the providers are behind schedule, the session will be of its normal duration, to assure that patient concerns receive full and proper attention.
If you arrive after the scheduled session has ended, we can sometimes accommodate you if an already scheduled appointment cancels or no-shows, but this cannot be guaranteed. Otherwise, the visit will count as a no-show.
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EMERGENCY APPOINTMENTS.
Every effort will be made to accommodate crises and the need for earlier appointments. However, you may need to check with us daily for cancellations if no appointments are immediately available. Likewise, we cannot guarantee immediate rescheduling of missed appointments.
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REFERRALS.
Many insurance companies may require a referral for your visit to our office. Please make sure to contact your insurance company and/or your primary care physician to ensure that you do get a referral if it is required. Failure to obtain a referral when necessary may cause your insurance company to deny your claim.
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FEES FOR SERVICES PROVIDED OUTSIDE OF SCHEDULED APPOINTMENTS
Please let us know at the beginning of the session if we need to devote some of our time to discussing or filling out forms or write notes or letters. Please fill out forms to the best of your ability prior to the session so we may use our time most efficiently. Letters, forms, record reviews, and interactions with outside agencies requiring significant attention outside of scheduled appointment times, will be subject to a fee of $25.00 per half-hour.
This excludes activities deemed by the provider to be clinically essential, such as interacting with other clinicians directly involved in your care and executing routine duties such as providing refills, filling out routine authorizations’ requests, and brief clinically-focused return of patient phone calls.
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PRESCRIPTION REFILLS
We prefer to refill your medications at the time of your office visit. Please bring your medication list with you to each appointment. Please be sure to give us at least 48 hours’ notice on all refill requests. Chronic or long-term medication refills require an office visit before they may be refilled. In other cases, we request that you contact your pharmacy for medication refills. The pharmacy will fax a request to our office with all pertinent information.
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MEDICAL RECORDS
A Release of Medical Records must be signed to have your patient records sent to another health care provider. If you request that your records be sent to another provider, we ask that you supply us with their name, address, and phone number.
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PAYMENTS/FINANCIAL INFORMATION
Out-of-Pocket Rates
- Initial Evaluation – $175.00
- Follow-Up – $100.00
Payment
- Cash, check, and all major credit cards accepted for payment
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CANCELLATION POLICY
If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay $60.00.
Take Control of Your Life Now
…and experience what you have been missing. Get started by setting up a virtual consultation with one of our psychiatric health care representatives here. You may also give us a call at 240-377-0260 or send us a message here to determine your insurance eligibility and for your other inquiries.